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Refund Policy

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📜 Legal Disclaimer

The explanations and information provided in this policy are general and for informational purposes only. This Refund Policy is not intended to serve as legal advice or to replace professional legal counsel. You should consult an attorney to ensure your refund policy complies with applicable laws in your region.

🧭 Our Commitment to You

At The Luminara Continuum, we honor the depth of your journey and strive to provide meaningful, high-quality offerings. This policy outlines the terms under which refunds may be considered. By purchasing from our website or affiliated platforms, you agree to the following terms.

📦 Refund Eligibility

🕒 Timeframe for Requesting a Refund

  • Refund requests must be submitted within 7 days of the original purchase date.

  • After 7 days, all sales are considered final, and no refunds will be issued.

✅ Eligible Refunds

Refunds may be considered under the following conditions:

  • You purchased a live or virtual event and notify us of cancellation at least 48 hours before the event begins.

  • You enrolled in a course or membership and have accessed less than 20% of the material.

  • You encountered a technical issue with your purchase, and the problem could not be resolved within a reasonable time frame.

❌ Non-Refundable Items

Refunds are not given for:

  • Digital downloads, including guided meditations, activation scripts, and audio files.

  • Accessed content, such as courses where over 20% has been viewed.

  • Completed private sessions, consultations, or custom offerings.

  • No-shows for scheduled live events or ceremonies.

  • Gift cards, promotional bundles, or discounted packages.

💳 How Refunds Are Processed

  • Approved refunds will be issued to the original payment method only.

  • Refunds may take up to 14 business days to appear in your account, depending on your payment provider or bank.

  • Transaction or processing fees may be deducted from the refunded amount.

📩 How to Request a Refund

  • To request a refund, email us at:

  • Email: support@luminaracontinuum.com 
    Subject Line: Refund Request – [Your Order Number]

  • Please include:

  • Your full name

  • Order confirmation or receipt

  • A clear reason for your refund request

  • We respond to all inquiries within 3 business days.

🛡️ Refund Policy Integrity

To protect the integrity of our offerings, The Luminara Continuum reserves the right to decline refund requests that are outside the terms above or appear to abuse our refund process.

🔄 Updates to This Policy

This Refund Policy may be updated without prior notice. The most current version will always be available on our website.

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